Manage the entire customer journey
Understanding the customer journey is one of the most crucial elements in the business
journey. With DataKnowl, you can track all the interactions between the customer and
your company.
You can manage sales, marketing, and customer service from a single platform and be
close to the customer at all stages, improving the customer experience.
Thanks to the entities made available by DataKnowl, it is possible to manage each
customer throughout its life-cycle better: Suspects, Leads, Prospects, Contacts, Organizations,
and Targets are the types of Entities that allow you to have complete control over
everything the journey of the customer.