Customer Service done right.
Customer Service optimization and automation platform powered by Artificial Intelligence.
Get an easy-to-use, powerful phone system and so much more
Over 50 features
Enjoy a business phone service packed with features to help your company become more efficient, and productive. Delight your customers.
Easy to set up, manage, and use
Create IVRs, add users, manage tasks, connect devices easily, and a lot more, all from a simple interface.
Save 30% or more
With a business telephone system that consolidates multiple solutions in a single platform, you can save at least 30% on operating expenses.
Sign-up today, free plan available. Start now for free !Start now >
Toll-Free, Local, National and Mobile Numbers
DataKnowl is a leader in offering telephone numbers for business use.
With an inventory that includes toll-free numbers, national, and mobile geographic numbers, DataKnowl offers one of the largest coverages on a global scale.
Find the perfect number for your business, or make use of the portability of your existing number.
Interactive Voice Response (IVR)
Easily structure an IVR for your company, accommodating your customers’ calls with a professional menu.
IVR allows you to optimize call management, forwarding them by destination (for example, 1 for sales, 2 for support), enhancing the customer experience.
As a result of advanced Text-To-Speech technology, it is possible to synthesize messages in real time, without having to pre-register them. You can change the IVR whenever you want, simply and quickly.
DataKnowl Phone System supports more than 30 languages for the IVR, including: English, ....
Extensions and Collaborations
In DataKnowl Phone System you can assign an extension to each user. An extension is a private telephone number, for internal use (e.g. ext. 1000).
In this way it will be possible to call other internal users (for example colleagues), simply, and independently of the geographical location (for example between locations, even remote).
Enhance collaboration, and save on telephone costs thanks to internal DataKnowl Phone System extensions.
Call Forwarding
Call forwarding (also referred to as "call transfer") is a phone system feature that works by redirecting any incoming call to another phone number or device.
Forward any incoming calls to multiple phones to ensure every call is always answered.
You can use call forwarding to send a call directly to your office or home phone, or to a colleague’s smartphone. Easy and effective.
SIP Endpoints
Thanks to SIP endpoints, any device compatible with the SIP protocol (VoIP) can be connected with DataKnowl Phone System to receive and make calls.
Compatible devices include many desk phones, PCs, tablets, smartphones, and certain TVs.
With DataKnowl Phone System you have no limits in managing telephone calls.
Compatible with SIP Applications
Receive and make calls with any compatible SIP application or device. DataKnowl is an open platform that fully supports the SIP standard. Therefore you can choose the best application to manage calls on your iOS or Android smartphone, on Windows, Linux, or Mac desktops and laptops, in general on any SIP compatible device.
First-Class Customer Service Included
Also, for the Virtual Phone System service, first-class support is always included.
What does this mean? It means being able to count on a partner ready to support you in your choices, to help you make the best use of the services, and always available to offer support for all your doubts or difficulties.
With DataKnowl you not only purchase a technological service but a solution to your needs. Support is always available to take advantage of DataKnowl technology and make your customers happy.
Get Started For Free
Sign-up today, free plan available. Start now for free !Start now >
